Get in touch
Use this form for support questions, bug reports, partnership or press inquiries, and anything else not already covered elsewhere on the site. Trying to recover a lost license key? Check “Forgot your key?” on the pricing page first — it resends your key by email instantly, without waiting on a reply here.
What to include
For bug reports, the generator or format you were using and roughly what you typed helps the most — that's usually enough to reproduce the issue directly. For a format request or feature idea, tell us the use case, not just the format name, so a reply can address what you're actually trying to do. For anything else — partnership, press, licensing — a subject line that says so up front gets you a more useful first reply.
Response time
QR Workbench doesn't have a support team on staff — messages are read and answered directly by the person who built the site. Most messages get a reply within a few business days. This form is the one channel; there's no phone line or live chat.
Questions
How long until I get a reply?
There's no support team on staff — messages are read and answered directly, usually within a few business days. This contact form is the one channel; there's no faster escalation path.
Is this the right place to recover a lost license key?
Not usually — try "Forgot your key?" on the pricing page first. It resends your key by email instantly, using the address you paid with, with no waiting on a reply here. Only use this form if that tool genuinely doesn't work for your situation.
Is this for bug reports, or just general questions?
Both. For a bug report, include the generator or format you were using and roughly what you typed — that's usually enough to reproduce the issue. For a format request or general question, describe the use case, not just a format name.
Is there a phone number I can call?
No — there's no phone line or live chat. This form is the only way to reach us.
Can I reach you for a partnership, press, or licensing question?
Yes — use the subject line to say so, and include enough detail (who you are, what you're asking) that a first reply can actually be useful.
